Elements and Performance Criteria
- Respond appropriately to instructions containing health terminology
- Receive, understand and document written and oral instructions using practice-specific health terminology
- Use checklists containing health terminology where appropriate
- Recognise and interpret abbreviations for practice-specific terms and associated processes
- Understand and adhere to policies, procedures and guidelines of specific health workplace
- Seek clarification of instructions when necessary
- Carry out routine tasks
- Use appropriate health terminology in oral and written communication
- Use appropriate practice-specific health terminology as directed in oral and written communication with clients, fellow workers and health professionals
- Present written communication to a designated person for verification of terminology if required
- Correctly spell and pronounce practice-specific health terminology
- Seek advice from designated person as required to clarify correct use and meaning of practice-specific health terms and associated processes